Do you have Private Health Cover?

As a patient of this hospital you are assured of the excellent clinical services and technical support provided by a major teaching hospital. Using your Health Insurance Fund assists the hospital to provide enhanced services and diagnostic equipment.

Your choice of Specialist - Enjoy peace of mind knowing that you have direct access to your own Specialist.

Preferential access to single rooms - You may request a single room and you will be given preferential access to single rooms. Please note that single rooms will be allocated to patients based on clinical need and they are limited. If a patient’s condition warrants a single room, you will be required to vacate your single room to assist with this clinical need. For enquiries relating to single room costs please contact our Private Patient Liaison Officer on 9767-5654 or email: CRGHAdmissions@sswahs.nsw.gov.au

No out of pocket expenses - If you use your private health insurance hospital cover, we guarantee you will have no out of pocket expenses for accommodation, laboratory, diagnostic, physiotherapy or other Allied Health services at Concord Hospital. Our guarantee includes blood tests, x-rays and scans. Charges may apply to some prostheses. The hospital may waive any health insurance co-payment/excess payment for hospital accommodation expenses.

Private patient extras - Private patients enjoy daily newspapers and free parking for a nominated visitor. This can be organised with the Private Patient Liaison Officer on 9767-5654 or email: CRGHAdmissions@sswahs.nsw.gov.au

Help us to help you - Electing to be admitted as a Private Patient assists Concord Hospital by directly contributing to the purchase of medical equipment and technology at the hospital. All you have to do is let our staff know and they will provide you with all the necessary information.

Simplified Billing - No more separate bills, No claim forms, No queues and No fuss!

Concord Hospital [SSWAHS] offers a Simplified Billing Service free of charge. If you complete a Medicare assignment form when you are admitted to the hospital, we can act on your behalf and make all claims for hospital charges to Medicare & your Health fund for you.

You will receive one statement which will have an itemised list of all the claims made to Medicare and your fund on your behalf. Your private Specialist and/or Anaesthetist will bill you directly from their practice. A significant proportion of accounts can be claimed from Medicare and your health insurance fund. Any enquiries please contact the Private Patient Liaison Officer on 9767 5654 between 6.30am - 3.00pm [Monday to Friday, excluding public holidays].

Private Uninsured patients - If you do not have health insurance you are still entitled to be admitted as a private patient and pay a competitive rate for your hospital accommodation.

Self-insured patients - are persons without private health insurance, who are covered by Medicare, and wish to be admitted into hospital under the doctor or Specialist of their choice.

If you do not have Health Insurance you are still entitled to be admitted as a Private Self-insured Patient and enjoy the same benefits as a Private Patient whilst paying a competitive rate for your hospital accommodation.

There is an up front payment for accommodation (ie, the current Department of Health Public Hospital accommodation charge per day of stay with an option of shared or single room. There is no Medicare rebate for this charge. Specialist medical charges (for example surgeon or anaesthetist’s fees) are not included. You need to discuss these costs with your doctor. However, you can claim a significant proportion of these costs from Medicare.

What do I need to do?

• Discuss medical costs with your doctor in advance;
• Produce a valid Medicare card on admission;
• Pay the accommodation charge at the Cashier’s Office in the Main Foyer of the Hospital any time prior to your admission (Present receipt at booking interview).

If you have any questions regarding these issues, please contact the Private Patient Liaison Officer on (02) 9767-5654 or email: CRGHAdmissions@sswahs.nsw.gov.au or the Admissions Department on 9767 6855 Monday – Friday, 09:00am – 4:30pm, excluding Public Holidays).